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Letters of Reference & Testimonials

I must say that your service is great! You gave me a rapid response to my service problem and handled everything in a professional manner. The service person, Steve from the Ukraine was excellent! He knew what he was doing and he was a delight to deal with. He's a very friendly person and an asset to your company. Thanks for your service.

Tom Grandy
23 Devonshire Drive
Candler, NC
January 2014


Letter of Reference (pdf)
Philip Banks
Owner of ACE Contracting, Inc. NC License-#72663
Project Manager-Kazi Investment Group


Mikhail,

I just wanted to say thank you for a job well done.  Your company never ceases to amaze me.  After several recommendations of your services to my customers, always with glowing reports, it was finally my turn to call and get your help.

My home system finally quit after seventeen years.  While having been in construction for 25 plus years and working with numerous HVAC contractors, I really do not know a lot about HVAC units.  Your company was there to help us make the wisest choice of which unit would be sufficient and economically for our home.  You ordered the unit and within a couple of days your technicians were there to install it.  Unfortunately, the day that was scheduled for installation, the weather prediction was for 100% chance of rain from 2 to four inches.  I told my wife “There is no way they will be here today.”  To my surprise at 4:00 pm when I pulled into my driveway, they were just starting the unit up.  How they did in all that rain, I do not know.  Above all, there was not one muddy spot left in the house.

I had some issues with the old unit.  I told the technicians that when the blower ran you could hardly feel any air move.  The new unit was also like this. I asked if the air flow could be increased.  A few minutes later they said, “Try it now.”  Problem solved.  The old unit outside sounded like a small truck running.  I cannot even hear the new unit!  The new unit continues to run flawlessly and maintains our comfort zone with very little temperature swing.

I will continue to recommend Quality Comfort Heating and Cooling to my customers and friends when they have heat and air conditioning issues.  To date no one has ever come back to me with a complaint.  All have been pleased with the service you have provided at an honest and fair price.

Again, thank you for a very professional job well done.

Russ Daggett
Daggett Carpentry, Fletcher North Carolina


Quality Comfort Heating and Cooling gave us a quote on Tuesday, we signed the contract on Wednesday and the new TRANE heat pump system was installed on Thursday without a hitch.  The installation crew was exceedingly thorough and professional. They found problems with the condensate line and with the vertical positioning of the old unit and corrected these during installation. Their technicians were highly skilled professionals and were extremely courteous and respectful. Seldom have we ever been so pleased with a contractor, from beginning to end.  In short, I would highly recommend Quality Comfort Heating and Cooling for any HVAC project, large or small, they are simply the best!

Jerry & Carol Hagan, Mills River, NC


Dear Mikhail,

I've been around many contractors over the years - building and remodeling various homes and recording studios.  I'm just  finishing my current construction project (Sound Temple Recording Studios). After working with Quality Comfort for many months on this project  I can honestly say that you, your men and your company have been truly amazing.  Your company is one of the best  I've ever dealt with.  You all  went the extra mile to make sure everything was done to the highest standards (and beyond sometimes) even though it was a very difficult job.  I am very grateful.

Please feel free to give my name out and use me as a reference anytime. I wish you all the best - you deserve it.

Many thanks and blessings


Robert George
Robert George Productions
Sound Temple Studios


Dear Mikhail,

Thank you so much for your help with the "North Carolina Energy Efficient Appliance Replacement and Rebate Program" application which applied to our HVAC purchase! I know that any shortcomings or problems with the program offered are certainly not your fault or responsibility or that of Trane, Inc.

Rebate programs created by government bureaucracies usually leave some or much to be desired. The difficulty in complying with this program's requirements would have been far greater and more time consuming without your help. Because of your superior product and industry knowledge, kindness, patience and help we were saved hours of additional work and frustration.

Thanks to you we registered online on the first day of the program (June 1) and our 4 page detailed application and required certifications were in the USPS mail to Minnesota today (June 2). As you know timing is critically based on the limitations of the program.

Your help and patience meant a lot to us! To many, $300 saved on thousands of dollars expended would not have meant that much. But, when living on a fixed, very limited income it means a great deal indeed!

Thank You!


John and Frederica Jackson

 

Quality Comfort Heating & Cooling provides Emergency Service

We provide Emergency service, including Saturdays.

All our vehicles are equipped with cell phones to provide timely services to our customers.

 

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